Return and Exchange Policy
At Amari, we are committed to ensuring our customers' satisfaction with our products, offering a flexible return and exchange policy.
1. Timeframe
Customers may request an exchange or return within 7 days from the date of receiving the order.
2. Conditions for Exchange and Return
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Products must be in their original condition and unwashed.
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All original tags and packaging must be attached to the product.
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Products damaged due to misuse or modification will not be accepted.
3. Procedures for Exchange and Return
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Requests for exchange or return must be submitted by contacting our customer service team via [WhatsApp].
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An invoice or proof of purchase, along with a clear photo of the product, must be provided for return requests or to prove a defect.
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Products with manufacturing defects will be exchanged or refunded without any additional fees.
4. Shipping and Costs
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The store covers shipping fees for both returns and exchanges.
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In the case of an exchange, the replacement product will be sent after the initial product is received and inspected.
5. Refunds
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The refund process may take 7-10 business days, depending on banking procedures.
At Amari, we always strive to provide a comfortable and easy shopping experience for our customers. We are happy to serve you and answer any inquiries through our customer service team.
Your trust is our pride, and our goal is to provide the best quality and service.